As most of you are aware the shop has been closed for the past few days now but we have been continuing to serve you all through our online services. It is at this time we regret to inform you that we will be shutting down our online services until further notice. It is something we do not wish to do but it’s something we have to do. Keeping our staff and our customers safe is our main priority and if we want to beat covid-19 this is what we feel we need to do.
We hope we will be back up and running again soon.

We wish you all the very best and we hope you all stay safe and more importantly we hope you #StayHome

Best Wishes

The Bitandpieces Vape Team

Samsung 25-R 18650 Mod Battery

£4.49£7.99

Bitandpieces Vape only supply authentic, batch tested and fully EU/UK regulation compliant batteries, complete with a free battery case for storage and protection

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Product Details

Samsung 25-R
Bitandpieces Vape only supply authentic, batch tested and fully EU/UK regulation compliant batteries, complete with a free battery case for storage and protection
Brand: Samsung SDI
Model: 25R, INR18650-25R (25RM)
Size: 18650
Chemistry: INR
Nominal Capacity: 2500mAh
Nominal Voltage: 3.6V
Discharge: 20A Max Continuous
Positive: Flat
Protected: NO
Rechargeable: Yes
Dimensions: 18.22mm x 64.80mm
Weight: 43.71g

storage and disposal

Lithium-ion (Li-ion/Liion) batteries/cells can be dangerous when mistreated. When purchasing from Bitandpieces Vape, the purchaser/user assumes all risks associated with their use, charging and discharging and their safe storage and/or transport. Bitandpieces Vape, its suppliers or original manufacturers cannot be held liable for injury to person(s) or property or any other form of loss or damage caused by improper use of these products.
• Never carry loose cells – they should be suitably cased at all times when not in use. (We supply free cases with every order)
• Do not short batteries with metallic objects.
• Always use a battery charger designed for the cells you are charging. You can find ours here
• Never leave a battery charger unattended.
• Never completely discharge batteries. (The cut off for most cells is 2.8v or 2.5v)
• Check your wraps and insulators regularly. Replace worn or damaged wraps before continuing use. You can see our selection here
• Do not expose to extreme heat or cold or sudden fluctuations between the two.
• Always dispose of end of life cells at your local WEEE recycling centre or return them to us for free disposal.

If you have any questions about any of our products or general battery safety, please get in touch before ordering and we’ll be happy to address any concerns you might have.

Delivery

UK Postage

Postage to the UK is free for all orders over £30.00. Enjoy fast and free shipping via Royal Mail, straight to your door! Please note there is a £3.49 charge for all orders of £30.00 and under.

Special Delivery

Royal Mail Special Delivery is available for all orders at a cost of £7.50. For a guaranteed Saturday delivery before 12:00noon, the cost is £11.70.

Overseas Postage

Unfortunately, we are unable to provide a free postage service to our customers outside of the United Kingdom. A charge of £11.85 will be applied for shipping on all orders outside of the UK. We apologise for any inconvenience. If you would like to discuss this postage cost with regards a large order, please contact us.

Returns

How long is the warranty on the products?

All kits come with a 28-day parts warranty from date of receipt. Purchasers should be aware that our electronic cigarette atomizers and batteries, although made to the highest quality, may fail or degrade over a period of time. (A disposable or coil replacement electronic cigarette atomizer’s natural lifespan is around 14-60 days and an electronic cigarette battery’s expected lifespan is 2-6 months depending on use and capacity). This is not a guarantee that the Consumer will “like” the Electronic Cigarette, simply that it will function as described within the specified timeframe.

Batteries and Atomizers purchased as “singles” i.e. not as part of a multi-pack are also covered by a 28 day warranty period from date of receipt. Any replacement parts are warranted from the date of delivery of the original order.

How do I return a faulty item?

Before you return a suspected faulty item, you should first contact the customer service team by phone on 0121 457 7951, or via e-mail to customerservices@bitandpiecesvape.co.uk. We have found that very often a member of our team successfully identifies and helps to rectify a suspected faulty item. Only when you have been given specific instruction should you return a faulty item to us.

Any unauthorised returned items may not be dealt with.

Bit and Pieces Vape only offer a warranty on faulty products. This warranty becomes void if the product has been damaged or is not suitably maintained, kept clean and in good working order.We do not offer refund or exchange if you simply do not like any electronic cigarette or shisha pen product this is due to hygiene reasons. Please check all goods when you receive them as the warranty runs from date of purchase until 28 days after therefore please retain receipt for proof of purchase.

If you claim your product is faulty you will need to return it to us within the 28 days from purchase and allow us 5 working days to accurately inspect the product and respond with the findings.

Returns Adress:
Bitandpieces Vape Ltd
Returns RMA-(order ID)
1678 Bristol Road South
Rednal
Birmingham
B45 9TZ

Can I return an item that I simply do not like?

As the product is an oral product, once used it cannot be returned unless faulty.

Can I cancel my order?

Orders can be cancelled any time prior to shipping by calling us on 0121 457 7951, quoting your order number. This should be done as soon as possible, as once the products have been shipped they cannot be recalled.

I have changed my mind and no longer want the goods. they are unused, can I return them?

If you change your mind and no longer want the goods, please contact our customer service team to receive a RMA code within 7 days of receiving the goods. Full instructions will then be supplied on how to send the goods back. Please note you will be responsible for both the outbound and return shipping costs plus any restocking fee deemed necessary, up to a maximum of 10% of the purchase price.

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